The Problem

Support teams repeatedly solve the same issues without leveraging past solutions.

Technical Challenge

Vector similarity misses contextual connections between related support cases.

Our Solution

Intelligent ticket clustering and injection of relevant past solutions into LLM responses.

Example Usage

attend inject "user auth issue" --source tickets --cluster similar

Key Benefits

• Reduce resolution time by 40%
• Consistent solutions across support team
• Automated knowledge base enrichment
• Smart ticket routing based on history